Do Some Research to Avoid A False Positive
It should be pointed out that if a customer has a shipping / mailing service as their shipping address, they’re not immediately disqualified from having an item shipped due to the high probability of fraud. That being said, it’s highly probable that if you receive an order with a billing address across the country from a shipping address that’s a mailing service + the “customer” doesn’t pick up the phone + they don’t return emails… you might just have a fraudulent transaction to deal with.
This is what happened with Javier. After receiving the order, the merchant reached out via Javier’s provided email address. The email didn’t bounce but was never responded to. Using a pixel tracker, the email was found to be opened in Houston. So, someone was receiving but not transmitting. After a few phone calls went unanswered the transaction was cancelled.
The only red flag on this one was the order itself. A large number of the same, expensive item that’s hardly ever ordered in the quantity that “Javier” wanted. First stop was a Google search for the basic transaction details to see if anyone else was a recipient of Javier’s stolen card. Second search revealed the pack and ship address. From there, all the red flags came out when emails and phone calls were never responded to.
Transaction Details
Name: Javier Zaylee
Card: Visa ending in 8727
Billing Address: 3928 Appaloosa Court, Columbus OH, 43221
Shipping Address: 1323 Upland Dr. Suite 2392 Houston, TX 77043
Origin: United States
CVC: Passed
Street Check: Passed
Zip Check: Passed
Phone Number: 8328190665
Email: javierzay@aol.com