Category: Friendly Fraud / Chargeback Fraud

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Fraudster: Trofymov Pavlo

Trofymov Pavlo fraud

Pavlo with Steam Account

On June 29th 2016, an order came through a US based eCommerce business. Nothing was unusual – all the checks were made on the CC by the processor without any red flags. The order itself wasn’t unusual. There was a separate shipping & billing address but that was not unusual for this type of retail company. This was a custom product & the customer was emailed regarding the timeline for construction. They replied & were okay with the timeline. When the item was built and ready to ship, the customer was contacted again. At this time, they changed the delivery address and recipient to:

Dmytro Loga
450 49 street apt 5
Brooklyn 11220 NY
Just a few days later the transaction was disputed as fraudulent.
If there are any law enforcement people out there paying attention to this blog… the fraudster has a Steam account. Perhaps Steam can provide you with the name behind the email address: steamlogin1029@gmail.com
Trofymov Pavlo fraud

Card Details:

ID: card_8iqZi7HiRoHqKM
Name: Trofymov Pavlo
Number: •••• 4349
Fingerprint: txqrVuxVqfJXQ3Tk
Expires: 7 / 2018
Type: Visa debit card
Bank: ZB Bank

Billing address: 9001 Meadowlark Cir. Sandy, UT, 84093, US
Origin: United States
CVC check: Passed
Street check: Passed
Zip check: Passed

Transactional Details:

Billing address

Trofymov Pavlo
9001 Meadowlark Cir
Sandy, UT 84093

Shipping address

Oleksandr Piddubnuy
134 Timber CT
Destin, FL 32541
Posted on

Fraudster: Christina Rinella

Cristina Rinella fraud

“Christina Rinella” of Burr Ridge, IL

Christina was reported to us as Chargeback Fraud. Chargeback fraud, also known as friendly fraud, occurs when a consumer makes an online shopping purchase with their own credit card, and then requests a chargeback from the issuing bank after receiving the purchased goods or services. This happened to a merchant on 2/15/2016. The order was received & shipped a day later with tracking. on 3/16/2016 the customer disputed the charge.

An attempt was made by the merchant to resolve but the customer did not reply. A quick Facebook profile search found the customer USING THE PRODUCT. This information, along with tracking details were forwarded to the CC company (Chase Bank) in an attempt to defeat the chargeback. Unfortunately, the merchant was not successful, eating the cost of the products + the cost of shipping & the chargeback fee.

Card Details:

Billing address: 6451 s. Elm st. Burr Ridge, IL, 60527, US
Origin: United States
CVC check: Passed
Street check: Passed
Zip check: Passed

Transaction Details:

Billing address

Cristina Rinella
6451 s. Elm st
Burr Ridge, IL 60527

Shipping address

Cristina Rinella
6451 s. Elm st
Burr Ridge, IL 60527